$1000 Rebate To Upgrade Electric Heat Pump Hot Water System

The cost of living rose dramatically for Australians in 2023 and now that it is 2024 costs are not going down anytime soon. In fact, whilst economists are predicting rate drops in 2024, energy market experts are forecasting energy costs to rise. So for people looking to save money, changing up how their home uses energy is a good place to start. And hot water systems are a big cost of energy. Currently, the Victorian Government offers a heat pump hot water rebate of up to $1000 to help with the cost of upgrading your old hot water system. It is available to a certain number of households each year and it may not be around in a couple of years with the state government looking to make budget cuts. So it’s a good idea if you are thinking of upgrading from gas to an electric heat pump hot water system to do so in 2024 and take advantage of the rebate!

Understanding Your Eligibility

To benefit from this rebate, ensure you tick the following boxes

  1. You’re the owner-occupier of the property where the system will be installed.
  2. Your household’s combined income is less than $210,000 annually.
  3. Your property is valued at under $3 million.
  4. Your address hasn’t previously claimed a hot water or solar battery rebate under this program
  5. The hot water system being replaced is at least three years old.

How to Apply for the Rebate

The process is straightforward:

  1. Get a Quote: Contact an authorised hot water retailer for a system quote. At Harley Plumbing we are an authorised retailer and can take care of the paperwork for you.
  2. Apply Online: Apply through the hot water rebate portal with your quote. We can do this for you.
  3. Installation and Rebate: Once approved, have your system installed by an authorised retailer. The rebate, covering 50% of the system’s cost up to $1,000, will be deducted directly from your invoice.

Emergency Installations: A Special Provision

In emergency cases, where your current system breaks down or is unsafe, you can proceed with immediate installation. Just remember to apply for the rebate promptly afterwards to ensure eligibility. Our team at Harley Plumbing can assist you in an emergency and help with the rebate afterwards,

Extra Perks: More Than Just Hot Water Savings

The program isn’t just about hot water systems. You can combine this with solar panel rebates and loans for additional savings. And if you’re moving houses, there’s good news – you might qualify for multiple incentives at your new residence.


Is this different from the solar hot water rebate?

Not really. It’s the same program, just expanded to include more products.

What about the rebate coverage?

It covers up to 50% of your system’s cost, capped at $1,000.

Can I apply without a solar PV system?

Absolutely! The program caters to various property types, including those unsuitable for PV systems.

I received a hot water rebate but I have moved house. Can I apply for a rebate again for my current property?

Yes. If you have moved house, you can apply for a hot water rebate, solar PV rebate and loan and a battery loan as the owner-occupier of the property you have moved to.

I did not get a rebate when I installed my hot water system. Can I apply for a rebate now?

No. If you have already installed a solar system, you will not be able to claim a rebate after installation. 

Can renters or rental providers apply for a hot water rebate?

No, only owner-occupier households are eligible for a hot water rebate.

What Are the Required Qualifications for a Hot Water Retailer?

When considering the installation of a hot water system, it’s crucial to choose an authorised hot water retailer such as Harley Plumbing. They are required to adhere to strict standards to ensure safety and quality in their installations. Here’s what they must do:

Licensed Plumbing Work: The installation must be carried out by a licensed plumber. After the job, the retailer should provide you with a Plumbing Certificate of Compliance, confirming that the work meets all regulatory standards.

Certified Electrical Work: Any electrical work involved must be performed by an electrician holding a current Class A Electrical Licence from Energy Safe Victoria. Additionally, a Certificate of Electrical Safety, verified by a licensed inspector from Energy Safe Victoria, should be presented to you. This certification is crucial as it assures that all electrical aspects of the installation are safe and comply with the necessary regulations.

Warranty Provision: The retailer is also required to offer a minimum five-year warranty on all major components of your solar hot water system. This warranty is your safety net, ensuring that the major parts of your system are covered against defects or failures for a significant period post-installation.

By ensuring your chosen retailer meets these qualifications, you’re taking an important step in securing a safe, compliant, and reliable hot water system for your home.

Wrapping It Up

Choosing the right hot water system for your home is easier than ever. The rebate is a stepping stone towards affordable and sustainable energy solutions in Victoria. If you’re looking to save on energy costs and do your bit for the environment, now’s the perfect time to consider a hot water system upgrade!

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    happy clients

    We’ve used Harley plumbing 4 times now. Major repair of evaporative air con, 2 heating services and recently a full heater replacement. Very impressed. Always on time, explanations given, polite, friendly, knowledgeable staff (including office staff). We would definitely recommend them and will continue to use them.

    Jennifer Brake

    Service: Heating system repair

    Impressed with Harley Plumbing! A friendly and efficient business - had a quote for me very quickly using photos taken by me (rather than requiring initial call out in person) and got installation of our replacement hot water unit done within 48 hours. All members of the team were very friendly! Thanks Ryan and Travis! :) Anna

    Anna Marnock

    Service: Water heater installation

    These are the best plumbers by far. Harley Plumbing installed a new ducted heater within a day. Jamie's skill and attention to detail with this installation were impressive.
    I also had Lachlan do some general plumbing, and also found him to be very skilled and personable as well.
    Thankyou guys.

    Maria and Vito Benincasa

    Services: Faucet repair, Toilet repair, Installation

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